Solved! My old pair of headphones works fine on my laptop and a new pair sounds bad. Question Headphones makes my computer stop picking up sound If all the headphones are found to not be the problem, then it is possible the jack was damaged and you will either need to replace it, or get a 3.5mm to USB adapter and run the headphones through a USB port. If it still work work, I would suggest trying a different set of headphones in the jack and try yours in another jack to test if it is the jack or the headphones. Be sure you test that the internal speakers work again, when you unplug the headphones/speakers. Should you still not see the them, right click on the 'Speakers', only while the headphones/speakers are plugged in, and disable them. NOTE: If they don't show in there, right click on the white background of that window and make sure both 'Show disabled devices' and 'Show disconnected devices' is checked. Then click 'OK', again, on the main 'Sound window'. When you are done with your changes, in 'Properties', click 'Apply' and then 'OK'.Ĩ. Once that is complete, click the 'Properties' button.ħ.
(Be sure you also click the 'Test' button.)Ħ.
Now click the 'Configure' button and follow the prompts. Click on the device you are trying to fix.ĥ. Make sure you are on the 'Playback' tab.Ĥ.
